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Organisational Structure & Operating Model Design

An effective organisational structure establishes clear responsibilities, reporting lines and decision-making authority while ensuring that people, processes and functions work together effectively. HLB AG helps organisations assess their current operating model and design structures that are aligned with their strategy, size, complexity and growth objectives.

Our organisational structure and operating model services include:

  • Current-state organisational assessments
  • Organisational structure and reporting-line design
  • Department and functional role definition
  • Roles and responsibilities frameworks
  • Delegation of authority and decision rights
  • Operating model design and process alignment
  • KPI and performance accountability frameworks
  • Organisational redesign and restructuring support
  • Implementation support for new structures

A well-designed operating model should connect organisational structure with how work is actually performed. HLB AG brings together organisational, process and business considerations to help management reduce duplication, clarify accountability and create an operating model capable of supporting changing business requirements.

Frequently Asked Questions (FAQs)


It involves defining roles, responsibilities, reporting lines, and workflows to ensure efficient operations and alignment with business strategy.

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